Recent Trends in Human Resource Management

Sunday, December 27, 2009

7 Ways to Make a Good Impressions

7 Ways to Make a Good Impressions

Impressions are important: They leave an initial taste in people's mouths that can remain prevalent for the entire relationship. If you are paranoid about what kind of impression you make, run through these seven list items and see if you are consistent with them; if you are, then you will probably expose the best of yourself. If not, then work to meet these standards.

1. Dress: The absolute first impression you will make on someone will be through your clothing, because that is what is seen from a distance, and cannot change throughout your meeting. Make sure to dress according to the situation-don't over or under dress-and maintain within the limits of good taste. If you aren't sure if what you're wearing looks good, ask people for an honest opinion. One last thought: always, and I mean always, pull up your pants.

2. Hygiene: Take a shower! Shave! Brush your teeth! You must be fully bathed and groomed before you meet with someone for the first time, because scruffy looking people generally don't seem as neat and mature. Pay attention to the little elements like breath: keep a pack of mint gum with you wherever you go, and periodically check to make sure you aren't killing bugs every time you breathe out. If you sweat heavily, keep a small stick of deodorant/anti-perspirant close, and if you notice you're stinking you can freshen up. People notice the minutiae!

3. Manners: At the table and with other people be civilized, polite and respectful: keep your elbows off of the table, open doors for people and address everyone-initially, at least-by their formal title. This will make an especially good impression on senior citizens, because you will prove that you aren't one of those "new fangled punks."

4. Speech: Have clean, clear diction and speak sans "like" or "you know." It is important to be articulate because that inspires a feeling of intelligence and education in the person you are meeting with. Always leave out profanity, and whatever you do, make sure to speak loud enough for all to hear, because conversationalists are easily agitated if you force them say "excuse me?" more than a few times.

5. Discretion: Choose what to share about yourself: forget to tell everyone about that time you went camping and ruptured your appendix, then fell face first into a pile of bug infested leaves-it is rude and will alienate you from the group. Try to withhold from conversations on personal subjects like religion or more disgusting topics like personal medical care. Before you speak, think about the possible impact of what you might say, then imagine its implications in the long run.

6. Humor: Humor can be your most powerful tool or your doom, because everyone has a slightly different sense of humor. What might be hilarious to you might seem disgusting to another, or vice versa. Try to withhold from any jokes that aren't family or dinner table friendly; you can tell those later.

7. Start and End with a Bang: Whoever you are meeting with will remember how you greet them, and then in what manner you left them. If you feel you have trouble with this, practice a few different phrases in the mirror, and introduce elements like: "pleased to meet you," or "honored to make your acquaintance." Ignore the antiquity of these phrases; it often makes them more memorable.

Making a good impression will set any relationship off on a good foot. If you are in a situation where you need to be judged at face value-such as a job interview or date-then make sure to go through this list and make sure you are within bounds of reason and good taste on all of your decisions.


Saturday, December 26, 2009

16 Habbits of Highly Creative People

16 Habbits of Highly Creative People
Many people believe that creativity is inborn and only a chosen few are creative. While it is true that creativity is inborn, it is not true that only a chosen few are creative. Everyone is born creative. In the process of growing up, educating yourself and adapting yourself to your environment, you slowly add blocks to your creativity and forget that you had it in the first place.

The difference between a creative person and a person who is not so creative is not in the creativity that they were born with but in the creativity that they have lost.How can you enhance your creative ability? One possible way is to observe the habits of creative people, identify the ones that you feel will work for you and then make a plan to cultivate them.

Here are 16 habits of creative people. If you cultivate some of them, you will feel an increase in your level of creativity. In the process, you will also feel tickled by life!

1. Creative people are full of curiosity.

Creative people are wonderstruck. They are tickled by the newness of every moment. They have lots of questions. They keep asking what, why, when, where and how. A questioning mind is an open mind. It is not a knowing mind. Only an open mind can be creative. A knowing mind can never be creative. A questioning stance sensitizes the mind in a very special way and it is able to sense what would have been missed otherwise.

2. Creative people are problem-friendly.

When there is a problem, some people can be seen wringing up their hands. Their first reaction is to look for someone to blame. Being faced with a problem becomes a problem. Such people can be called problem-averse. Creative people, on the other hand, are problem-friendly. They just roll up their sleeves when faced with a problem. They see problems as opportunities to improve the quality of life. Being faced with a problem is never a problem.

You get dirty and take a bath every day. You get tired and relax every day. Similarly, you have problems that need to be solved every day. Life is a fascinating rhythm of problems and solutions. To be problem-averse is to be life-averse. To be problem-friendly is to be life-friendly. Problems come into your life to convey some message. If you run away from them, you miss the message.

3. Creative people value their ideas.

Creative people realize the value of an idea. They do not take any chance with something so important. They carry a small notepad to note down ideas whenever they occur. Many times, just because they have a notepad and are looking for ideas to jot down, they can spot ideas which they would have otherwise missed.

4. Creative people embrace challenges.

Creative people thrive on challenges. They have a gleam in their eyes as soon as they sniff one. Challenges bring the best out of them – reason enough to welcome them.

5. Creative people are full of enthusiasm.

Creative people are enthusiastic about their goals. This enthusiasm works as fuel for their journey, propelling them to their goals.

6. Creative people are persistent.

Creative people know it well that people may initially respond to their new ideas like the immune system responds to a virus. They’ll try to reject the idea in a number of ways.Creative people are not surprised or frustrated because of this. Nor do they take it personally. They understand it takes time for a new idea to be accepted. In fact, the more creative the idea, the longer it takes for it to be appreciated.

7. Creative people are perennially dissatisfied.

Creative people are acutely aware of their dissatisfactions and unfulfilled desires. However, this awareness does not frustrate them. As a matter of fact, they use this awareness as a stimulus to realize their dreams.

8. Creative people are optimists.

Creative people generally have a deeply held belief that most, if not all, problems can be solved. No challenge is too big to be overcome.This doesn’t mean they are always happy and never depressed. They do have their bad moments but they don’t generally get stumped by a challenge.

9. Creative people make positive Judgment.

A new idea is delicate. It can be killed by a sneer or a yawn. It can be stabbed to death by a quip and worried to death by a right man’s brow – a businessman Charles Brower

The ability to hold off on judging or critiquing an idea is important in the process of creativity. Often great ideas start as crazy ones - if critique is applied too early the idea will be killed and never developed into something useful and useable.

This doesn’t mean there is no room for critique or judgment in the creative process but there is a time and place for it and creative people recognize that.

10. Creative people go for the big kill.

Creative people realize that the first idea is just the starting point. It is in the process of fleshing it out that some magical cross-connections happen and the original ‘normal’ idea turns into a killer idea.

11. Creative people are prepared to stick it out.

Creative people who actually see their ideas come to fruition have the ability to stick with their ideas and see them through - even when the going gets tough. This is what sets them apart from others. Stick-ability is the key.

12. Creative people do not fall in love with an idea.

Creative people recognize how dangerous it is to fall in love with an idea. Falling in love with an idea means stopping more ideas from coming to their mind. They love the process of coming up with ideas, not necessarily the idea.

13. Creative people recognize the environment in which they are most creative.

Creative people do most of their thinking in an environment which is most conducive to their creativity. If they are unable to influence their physical environment, they recreate their ‘favourite’ creative environment in their minds.

14. Creative people are good at reframing any situation.

Reframes are a different way of looking at things. Being able to reframe experiences and situations is a very powerful skill.

Reframing allows you to look at a situation from a different angle. It is like another camera angle in a football match. And a different view has the power to change your entire perception of the situation.

Reframing can breathe new life into dead situations. It can motivate demoralized teams. It helps you to spot opportunities that you would have otherwise missed.

15. Creative people are friends with the unexpected.

Creative people have the knack of expecting the unexpected and finding connections between unrelated things. It is this special quality of mind that evokes serendipitous events in their lives. Having honed the art of making happy discoveries, they are able to evoke serendipity more often than others.

16. Creative people are not afraid of failures.

Creative people realize that the energy that creates great ideas also creates errors. They know that failure is not really the opposite of success. In fact, both failure and success are on the same side of the spectrum because both are the result of an attempt made. Creative people look at failure as a stopover on way to success, just a step away from it.

Wednesday, December 16, 2009

How to Detect Lies

How to Detect Lies

Introduction to Detecting Lies:

The following techniques to telling if someone is lying are often used by police and security experts. This knowledge is also useful for managers, employers, and for anyone to use in everyday situations where telling the truth from a lie can help prevent you from being a victim of fraud/scams and other deceptions.

Warning: Sometimes Ignorance is bliss; after gaining this knowledge, you may be hurt when it is obvious that someone is lying to you.

Signs of Deception:

Body Language of Lies:

• Physical expression will be limited and stiff, with few arm and hand movements. Hand, arm and leg movement are toward their own body the liar takes up less space.
• A person who is lying to you will avoid making eye contact.
• Hands touching their face, throat & mouth. Touching or scratching the nose or behind their ear. Not likely to touch his chest/heart with an open hand.

Emotional Gestures & Contradiction

• Timing and duration of emotional gestures and emotions are off a normal pace. The display of emotion is delayed, stays longer it would naturally, then stops suddenly.
• Timing is off between emotions gestures/expressions and words. Example: Someone says "I love it!" when receiving a gift, and then smile after making that statement, rather then at the same time the statement is made.
• Gestures/expressions don’t match the verbal statement, such as frowning when saying “I love you.”
• Expressions are limited to mouth movements when someone is faking emotions (like happy, surprised, sad, awe, )instead of the whole face. For example; when someone smiles naturally their whole face is involved: jaw/cheek movement, eyes and forehead push down, etc.

Interactions and Reactions

• A guilty person gets defensive. An innocent person will often go on the offensive.
• A liar is uncomfortable facing his questioner/accuser and may turn his head or body away.
• A liar might unconsciously place objects (book, coffee cup, etc.) between themselves and you.
Verbal Context and Content
• A liar will use your words to make answer a question. When asked, “Did you eat the last cookie?” The liar answers, “No, I did not eat the last cookie.”
•A statement with a contraction is more likely to be truthful: “ I didn't do it” instead of “I did not do it”
• Liars sometimes avoid "lying" by not making direct statements. They imply answers instead of denying something directly.
• The guilty person may speak more than natural, adding unnecessary details to convince you... they are not comfortable with silence or pauses in the conversation.
• A liar may leave out pronouns and speak in a monotonous tone. When a truthful statement is made the pronoun is emphasized as much or more than the rest of the words in a statement.
• Words may be garbled and spoken softly, and syntax and grammar may be off. In other
words, his sentences will likely be muddled rather than emphasized.
• The use of distancing language.

Other signs of a lie:

• If you believe someone is lying, then change subject of a conversation quickly, a liar follows along willingly and becomes more relaxed. The guilty wants the subject changed; an innocent person may be confused by the sudden change in topics and will want to back to the previous subject.
• Using humor or sarcasm to avoid a subject.

Final Notes:

Obviously, just because someone exhibits one or more of these signs does not make them a liar. The above behaviors should be compared to a persons base (normal) behavior whenever possible.

Most lie detecting experts agree that a combination of body language and other cues must be used to make an educated guess on whether someone is telling the truth or a lie.

Friday, December 11, 2009

Traits of A High-Performance Organisation

Traits of A High-Performance Organisation

Seven important traits of High Performance Culture

A compelling vision
The vision statement of what the company wishes to be in non-financial terms reflects in the employee behaviour of the organisation.

A true-believer psyche
Employees are not concerned with their individual success alone but they believe in their company's vision and its success. Each employee strongly believes that he is part of the organisation and owns it too.

Basic values
At least two to four basic values are observed in high-performing organisations. These simple and down-to-earth values are either implicit or stated.

Dissatisfaction with current performance
Although employees are proud of their organisation, they are not complacent about their current ways functioning. There is a certain degree of restlessness and they try to improve their performance by learning from mistakes.

Respect for peers

Respect of peers through their performance and the desire to be the best is the biggest motivator amongst executives in high-performing organisations.

Committed employees
The idea of a long-term association with the organisation and their colleagues causes employees to behave well with them. They do not exhibit any other behaviour with a short-term association in mind.


High performing organisations believe in working and playing hard. Success is celebrated almost everyday.

The Employees

High-performing companies invariably attract outstanding performers, they do not settle for anything less. Employees' exhibit a "Can-do" attitude and are Highly Competitive

The system aims at developing employees and maintaining transparency in business transactions, and having clear expectation/evaluation/frequent feedback.

Reference: The Manage Mentor