Showing posts with label organizational development. Show all posts
Showing posts with label organizational development. Show all posts

Tuesday, March 3, 2009

10 Strategies for Maintaining Commitment in Tough Times.....

There are many factors that will influence which organizations come out strong at the other end our current economic turmoil. One of the most important:

* Will the good people stick it out until and when things start to turn around? ("The good people" being those with the skills and the passion to help fulfill an organization's purpose.)

What Difference Do Passion and Purpose Make?

You've seen this: Two people standing side by side, doing essentially the same work, and yet they have extremely different perceptions of the meaning of what they do. A favorite example: One worker sees her job assembling neonatal respirators as "helping to save the lives of premature babies." A colleague at her shoulder considers himself a "tube hooker-upper." There was a time -- in the dark ages of command-and-control management -- when tube hooker-uppers were the ideal employees. They were replaceable, compliant cogs in the machinery. Not anymore. The evidence keeps mounting that employee engagement and commitment pay off.

Organizations need as many lifesavers as they can get, especially now.

None of us can flip the switch for others when it comes to feeling positive or negative about work. But here are some strategies we've found useful with our clients to help create an environment in which people want to contribute in good times and not-so-good times:

1. Constantly speak to the value of the work your organization does. Meaningful work is a powerful motivator.

2. Involve people early and often in changes that substantially affect their work. In this economy, those kinds of changes are happening daily in some organizations, if not more often.

3. When involving people in decisions and changes, be clear about the level and type of input and involvement you want. Are you brainstorming? Are you looking for feedback about specific plans? And be clear about who is making the final decision so you don't create false expectations.

4. Give people options whenever possible -- in matters big and small.

5. Keep people updated about how you are faring in relation to stated objectives. People want to know the score.

6. Give people control over as much of their own work as possible. Tell them what needs to be done, not how to do it.

7. Create the expectation that complaints should come with solutions. Encourage people to identify problems, but also to suggest how to deal with them.

8. Push as much decision making as close to the people responsible for the work as possible. We all own our personal decisions more than those imposed on us.

9. Delegate as much important work as possible. It helps people learn, grow and feel more a part of the process.

10. Ask for and act upon people's ideas and opinions. You don't have to implement every suggestion, but every suggestion deserves a response, even if it is a "no" and an explanation why.

Make a Difference,

Ref: Brian McDermott

Wednesday, February 4, 2009

Success Endangered - Organisational Behaviour

Success Endangered - Organisational Behaviour
Employees in today's people driven organisations are provided with enormous opportunities to satisfy their entrepreneurial instincts than their predecessors. Though they have an opportunity to start companies, lead business units and run projects individually, not many are successful.

Waldroop and Butler have identified five behaviour patterns - The Impostor, The Meritocrat, The Hero, The Peacekeeper and The Procrastinator, which affect success.

The Impostor

People with the Impostor syndrome unconsciously feel that they are placed too high and do not belong there. They believe that they are pretending in their position and are afraid that someday people might find out. Every person has strengths and weaknesses. An individual's knowledge of different areas differs. Waldroop suggests, "Don't blame yourself. Buy yourself some time. Fake it - that's fine. Act as if you're going to win, do your homework, and the rest will take care of itself".

The Meritocrat

Meritocrats are persons with great ideas but fail at the implementation stage. Their frustrations in not being able to act upon their idea come in the way of success. Waldroop suggests that the person when presenting his ideas to a manager should present them as if they were not yet fully formed. Use phrases like - 'This is what I'd like to do, but I want your thoughts as well'. In that way they are more likely to avoid confrontations.

The Hero

These people are ambitious and work too hard to achieve their goals. They are compulsive in nature and do whatever it takes to get wherever they want to be. They are more commanders than leaders. Organisations run by these people are characterised by burned-out, exhausted and disgruntled employees. Such people can confront the situation by recognising the early signs of burnout.

The Peacekeeper

Peacekeepers are generally perceived to be calm and avoid conflicts. While organisations benefit from conflict that can create new ideas, peacekeepers are most uncomfortable with conflict as they lack experience in handling conflicts. Waldroop suggests that they should learn to handle conflicts.

The Procrastinator

Butler says, "Procrastination has a lot to do with shame". Procrastinators put off doing something because they feel that completing the task will lead to shame in some form. Their sense of shame arises from fear of challenges. Though they do not lack in skills their fear of shame unconsciously becomes a hurdle to success. According to Butler, the best way to deal with it is to stay with the feeling and experience it.These behaviour patterns not only obstruct the success at workplace but also hinder individual success. The best way to counter them is to identify and deal with them systematically.