Showing posts with label Executive Search. Show all posts
Showing posts with label Executive Search. Show all posts

Sunday, July 28, 2024

Leadership Hiring - Industry Facts & Trends

 Leadership hiring is a critical and nuanced aspect of talent acquisition, focusing on identifying and attracting individuals who can drive organizational success. Here are some industry facts and trends related to leadership hiring:

1. **Executive Search Firms**: Around 60% of leadership positions are filled through executive search firms. These firms specialize in finding high-level candidates and often have extensive networks and expertise in evaluating senior leaders.

2. **Diversity in Leadership**: Companies with diverse leadership teams are 21% more likely to experience above-average profitability. Diversity in leadership is increasingly seen as a key driver of innovation and business success.

3. **Time to Hire**: The average time to fill a senior executive position can range from 6 to 9 months. This is significantly longer than the average hiring timeline for other positions due to the complexity and strategic nature of these roles.

4. **Assessment Tools**: Approximately 70% of organizations use formal assessment tools for leadership hiring. These tools can include psychometric tests, 360-degree feedback, and simulation exercises to evaluate candidates' leadership qualities and fit.

5. **Internal vs. External Hiring**: About 30% of executive positions are filled internally, while the remaining 70% are sourced externally. Companies often balance internal promotions with external hires to bring in fresh perspectives and new skills.

6. **Candidate Experience**: In leadership hiring, candidate experience is crucial. Nearly 50% of senior candidates who have a poor experience during the hiring process will share their negative experience publicly, which can impact a company’s reputation.

7. **Cultural Fit**: For leadership roles, cultural fit is as important as technical skills. Around 60% of executives are hired based on their alignment with company values and culture, rather than just their professional qualifications.

8. **Leadership Succession Planning**: Companies with strong succession planning are 1.5 times more likely to be effective in their leadership hiring. Effective succession planning helps ensure that there is a pipeline of potential leaders ready to step into key roles.

9. **Compensation and Benefits**: Leadership roles often come with significantly higher compensation packages. In 2023, the average compensation for a CEO in the U.S. was around $350,000 base salary, with bonuses and stock options potentially doubling the total compensation.

10. **Global Talent Pool**: In today’s interconnected world, leadership hiring is increasingly global. Companies are more frequently looking beyond national borders to find the best leaders, which can introduce additional challenges related to cultural differences and relocation.

11. **Technology Integration**: Over 50% of organizations now use artificial intelligence and data analytics to assist in leadership hiring. These technologies can help in sourcing candidates, assessing fit, and even predicting leadership effectiveness.

12. **Onboarding for Leaders**: Effective onboarding is critical for leadership roles. Research shows that leaders who receive structured onboarding are 50% more likely to stay with the company for at least three years compared to those who do not.

Leadership hiring is a complex and strategic process, involving careful consideration of a candidate’s fit with both the role and the organization’s long-term goals.

Friday, July 26, 2024

Talent Acquisition - Fun Facts

Talent acquisition is a fascinating field with many interesting aspects. Here are some fun facts that might surprise you:

1. **Hiring Trends and Technology**: Over 90% of recruiters use social media platforms like LinkedIn to find and vet candidates. It's not just about networking anymore—social media can significantly enhance the talent acquisition process.

2. **The Power of Referrals**: Referred candidates are often more likely to be hired. In fact, according to studies, employee referrals have a 30% higher retention rate compared to candidates from other sources.

3. **Candidate Experience Matters**: A positive candidate experience can significantly impact a company’s reputation. Nearly 80% of job seekers say the experience a candidate has during the hiring process reflects how the company values its employees.

4. **The Impact of AI**: Artificial Intelligence is making waves in recruitment. AI tools can screen resumes, schedule interviews, and even assess candidate fit through natural language processing. Some AI systems can analyze facial expressions and body language during video interviews to gauge candidate reactions.

5. **Diverse Hiring**: Companies with diverse teams are 33% more likely to outperform their peers on profitability. Talent acquisition is increasingly focusing on diversity and inclusion to drive innovation and better business outcomes.

6. **Speed of Hiring**: The average time to fill a position is around 42 days. However, companies that streamline their hiring processes and use technology effectively can reduce this time significantly.

7. **The Rise of Remote Work**: Remote work opportunities have broadened the talent pool for companies. As of 2024, around 30% of job listings are for remote positions, reflecting a significant shift in how companies approach talent acquisition.

8. **Recruitment Marketing**: The concept of “recruitment marketing” is gaining traction. This involves promoting the company’s employer brand to attract top talent, much like traditional marketing promotes products and services.

9. **Gamification**: Some companies are using gamification to engage candidates. For example, they might incorporate games or challenges into the hiring process to assess skills and fit in a fun and interactive way.

10. **The Gig Economy**: The rise of the gig economy means that talent acquisition isn't just about full-time hires. Companies are increasingly looking to freelancers and contract workers to meet their needs.

 Talent acquisition is constantly evolving, and these fun facts highlight just a few of the ways the field is changing and adapting to new trends and technologies.

Wednesday, February 1, 2012

Agency Recruiters Can Learn a Thing or Two From Corporate Recruiters

Agency Recruiters Can Learn a Thing or Two From Corporate Recruiters

It’s round two in the battle of who can learn what from whom. The battle continues between corporate talent acquisition and agency and executive recruiters. It’s easy to sit back and say that corporate recruiters have it easy and that agency and executive recruiters have the only legitimate experience when it comes to “hard-core recruiting”. Well, there is another point of view. If you manage an agency you may want to take note and use some of this information in your next staff training.

It is true that agency recruiters and executive headhunters are hungry and thus motivated to be better sales people when it comes to finding new clients and sourcing candidates. Their paycheck depends on their ability to sell to both candidate and employer. If they aren’t excellent at their job they just simply won’t make enough money to continue working as an agency recruiter or headhunter. Natural selection weeds out the weak, so the only ones left are necessarily pretty good at sales and negotiation. So, from the sales aspect agency recruiters will “win” for having generally higher motivation, sales techniques, and negotiation tactics.

However, there are many business skills that excellent corporate recruiters have that a lot of agency recruiters don’t.

“Easy recruiting”- Agency recruiters are often called in to fill highly complex and difficult roles, whether specialized software engineering roles or sophisticated executive positions. Corporations will rarely pay 20% of salary to find an account executive, customer service agent, administrative assistant, or accounting clerk. Agency recruiters can easily dismiss this type of recruiting as easy. However, far from being easy, hiring these types of roles (especially in volume) requires finesse, careful planning, and thoughtful technical execution.

Do agency recruiters know how to handle 50 job applicants when most of the 50 are actually qualified? Do they know how to hire 100 positions or fill 10 different jobs in 4 different locations? How about hiring jobs with zero job qualifications except for having a good work ethic? These types of jobs without a significant level of talent scarcity pose their own unique challenges. Corporate recruiters must develop workflows and hiring techniques to deal with these issues. It’s a world that most agency recruiters don’t have to worry about.

Creating Brand Identity- Corporate talent acquisition must work to create a world class recruiting brand that will ensure they receive a steady flow of candidates. They put to use their brand and marketing skills by having presence on college campuses and other outlets, succinctly creating messaging around their “employer of choice” brand, and they have to fight any sort of negative publicity that may impact a candidate wanting to accept a job with them.

Think about how difficult a recruiter’s job is if the CEO was just fired for embezzling millions of dollars? What could a recruiter say to “save” a candidate if a major lay-off had just occurred, or earnings were missed by a substantial amount, or an IP lawsuit had just been filed? Perhaps most challenging: what if the company is just kind of boring or is in a lackluster industry? A recruiter must block and tackle any negative publicity while building upon a positive brand identity and make sometimes boring positions sound exciting. They have to create sizzle, whereas agency recruiters are often recruiting on hard-to-fill and often already “sexy” positions – and corporate recruiters have to do this day-in, day-out for the same company.

Jack of All Trades- A Corporate recruiter has to learn a little about everything in their company. They must be flexible and quick to learn to a degree in order to be able to source the right candidates for those niche positions. They also need to sell positions in departments they may know nothing about and have little to no interest in. It’s only at the largest company’s where recruiters get the “luxury” of specializing in a specific type of recruiting. Any company with less than 1,000 employees a recruiter is almost certainly recruiting for anything from an hourly admin, to a software developer to another HR person. That’s not easy! It’s involves expertise in the actual process of hiring and selection and not just specific trade or industry experience.

Mavens of Cost Containment- Let’s face facts. The corporate recruiting department isn’t generating any revenue. If a company has to look to cut costs and potentially outsource, the HR staff have targets on their backs larger than most other departments. They need to prove their worth and continuously improve their processes in order to justify their costs. This may mean putting up with an archaic recruiting database, being understaffed, and not having access to today’s best recruiting tools. If a company can’t justify additional costs to assist the recruiting team, they have to overcome those challenges and make do with what they do have. In parallel, the corporate recruiter has to constantly justify their existence and fight off hiring managers whims to hire outside consultants or agencies which could drive up the costs the recruiting department is try to curtail.

Operational Expertise- Corporate recruiters need to understand not only what positions and departments do, but how this fits into budgets and overall company operations. Agency recruiters will often master what particular professions do during the day and what makes a great candidate for that position, but they won’t develop knowledge of talent mapping and forecasting, budgeting, and turnover challenges. Knowledge of these internal processes by which hiring happens is an incredible asset – it is often what distinguishes senior professionals. Corporate recruiters know everything that has to happen in order for a job to open and what happens after it is filled; agency recruiters are often knowledgeable only about what happens in between. In this way, corporate recruiters can often be said to have a better understanding of business, unless agency recruiters are involved with their own internal operations.

Compliance- Lastly, corporate recruiters are HR professionals. They must have a detailed understanding of employment law, and are furthermore often involved in employee issues outside of recruitment. In theory, agency recruiters should be experts at all things recruiting (which includes legal and compliance matters.) However, in practice, the focus on sales often takes precedence over HR issues, and many times, over ongoing education in general. If agency recruiters develop expertise in this area, they can not only impress corporate recruiters, but get more involved with positions “higher up the food chain” that involve a sophisticated level of legal and compensation understanding.

The bottom line is that both corporate and agency recruiting jobs have their challenges and nuances which others can learn from. Agency recruiters can look at some of these areas and incorporate them into their ongoing education. When agency recruiters develop some of this knowledge and competence while keeping their “killer edge,” they can go really far in the recruiting industry and experience a lasting high level of success and career progression.

Thursday, May 1, 2008

What is the Utility of Selection?

Utility refers to the overall usefulness of a personnel selection or placement procedure. The concept encompasses both the accuracy and the importance of personnel decisions. Moreover, utility implies a concern with costs?costs related to setting up and implementing personnel selection procedures and costs associated with errors in the decisions made.


The utility of a predictor or selection method depends upon four factors:

1. The accuracy or validity of the predictor.

2. The selection ratio.

3. The base rate of success.

4. The costs and benefits of selection decisions.


Generally, utility of a selection method is higher when it results in a higher base rate of success for a job. Base rates of success increase when a higher-validity predictor is used and when lower selection ratios are used. If a base rate is already quite high, it is difficult to find a predictor that can "beat the base rate." In this case, utility of a predictor will be low since there is little room for improvement. The factors of validity, selection ratio, and base rate, however, do not consider the costs of making selection decisions and, particularly, the costs and benefits of these decisions.



Costs and benefits of selection decisions can be divided into actual and potential costs and benefits. Actual costs include those for all applicants, including recruiting and selection process costs and costs for newly hired employees, such as orientation and training costs, wages, and benefits. Potential costs are those associated with selection errors. Potential benefits come primarily from hiring applicants who exhibit the ability to succeed in the job.

Ref: Thomas.H.Stone

Wednesday, March 26, 2008

Personal Characteristics in Performance Appraisal Process

Does a relationship between the personal characteristics of the rater and the ratee affect the favorability of the rating? Rand and Wexley used a simulated employment interview to help answer that question. Although the employment interview and performance appraisal are two separate aspects of the human resource function, they have a similarity that seems appropriate to the question. The subjects in the study were 160 undergraduate students who volunteered to com¬plete a questionnaire measuring interests. This resulted in four subgroups of 40 students each, divided equally among high- and low-interest memmbers. The students then viewed a videotape of an interview in which twelve questions were asked of the applicant. In each of the high- and low-interest groups, half viewed an applicant who was biographically similar and half viewed an applicant who was biographically dissimilar. After the viewing, the applicant was rated on a 25-point hiring and interpersonal judgment scale.

The results indicated that biographical similarity was the major factor in the evaluation outcome. The ratings on job suitability, intelligence, personal attributes, and attraction increased with similarity. This result oc¬curred regardless of the race (white, black) of the applicant, or the level of racial prejudice, or the affiliation needs of the student interviewers.

Some limitations of the study include the simulation approach, with the problem of external validity, and the fact that some of the black stereotypic statements may have caused negative reinforcement of dissimilarity.

The study clearly indicates that the major factor in the evaluation of the job candidates was the bio¬graphical similarity between the evaluator and the applicant. Similarity increased the valuations for intelligence, personal attributes, and candidate attractiveness, regardless of the race of the applicant or the level of race prejudice and the affiliation needs of the interviewers. However, highly prejudiced interviewers awarded lower job-suitability ratings to all the applicants, regardless of their race. The study seems to show that interviewers fail to distinguish between their evaluations and their rating of interpersonal attraction. The authors suggest a "similar to me" effect that causes the errors, since people attempt to evaluate information that is similar as positive because of the reinforcement it provides them.

Ref: Robert Bowin

Monday, March 3, 2008

How to Hire the Perfect Intern

Interns can be valuable resources for all employers. Don’t think that aspiring college and graduate students only flock to large employers when they’re looking for experience. If you have a project or well defined task, there’s an intern out there eager to tackle the assignment and bring enthusiasm and energy to the role.

Hiring interns is also a great way to find future employees. Whether or not the intern returns full-time, they can spread the word on campus to potential employees that you provide a great place to work.

But before you call the nearest college campuses, identify the work that needs to be done and the skills candidates will need. Specific tasks and types of companies are best suited for these short-term assignments. Research, systems, and project-management departments, tasks involving organization, and companies in the start-up phase or doing product launches all create good intern opportunities.

Decide who will manage the intern. This should be someone who can devote the time and patience to someone with potentially limited work experience.

The assignment and requirements are the starting point. Now you can use those for finding schools, or departments within a school, for recruiting. College guides will be useful in locating programs with specific majors that suit your needs. Alumni in your workplace can also be a great connection to the schools they attended.

Local institutions may be a logical starting point, but don’t think you have to stop there. Students from your neighborhood may be pursuing the major best suited for your needs at a school hundreds of miles away. The human resources intern for you is studying right now at Cornell ILR! There are limited internship opportunities for that budding HR specialist in Ithaca, New York.

Some schools have internship offices; others will refer you to career placement departments or specific faculty members. If the student is at a local school they may be available throughout the year. If an internship will be a break from a regular campus routine, ask about semester calendars. Don’t overlook high schools that have magnet programs in areas such as business, finance or healthcare with students eager to perform routine tasks to get a taste of the real world.

Many employers pay interns and some do not. Ask about wages paid by other employers who hire interns. If you are not prepared to provide payment or will be paying lower wages, the school will be able to tell you if this will keep applicants away. Creative additions to compensation will be welcome by students. As a college student I earned lunch and subway fare during a part time summer research project for a non-profit.

Find out if the student will be earning credit for the work experience. You may be asked to complete evaluations or follow up with professors. If you are using college interns to fill in regular spots, beyond project work, don’t flout wage and hour regulations by expecting them to work for free.

With the success of one intern, you will be able to build on the program to include interns as an asset and important part of your company culture.
Ref: Rebecca Mazin

Monday, February 4, 2008

Human Resources are the catalyst for Modern Business

Sweeping changes continue to reshape the workplace. Today’s HR professional needs to be more than simply an expert on personnel issues. He/she also needs to be an informed and skilled businessperson since HR professionals must play a key role in helping their organization remain competitive in the marketplace.

HR professionals need to use their sense of commitment, inter-personal skills and training to help make their company a success. The environment of constant change means that they must pay particular attention to cultivating competencies in communications and decision-making skills. They must be able to present the vision of their company clearly. Within this, they must also have a clear and functional perception of the operational management needs. They need to examine and review existing procedures to ensure that improved solutions can be designed and built. They need to emphasize the importance of continuous progress and managing change through goal setting. And finally, they must ensure that the resulting organization is populated and driven by empowered employees.

Wednesday, December 12, 2007

Higher wages and staffing competition has hit India's outsourcing centers

India has become the location of choice for offshore outsourcing, but that status may be fading as companies confront old realities and new problems that are cutting into hoped-for savings.

Higher wages and staffing competition has hit India's outsourcing centers. Those problems, added to the difficulties of moving vital business functions halfway around the globe, are making other locations around the world increasingly attractive.

The financial calculation for offshoring in India has changed, says Ukesh Chand, who has coordinated corporate outsourcing operations for many years.

"If you look back 10 years ago, the price was right. It looked very attractive," Chand said. "But as you go now as a new player, the prices are very competitive - they're higher now."

To be sure, India still has much to offer. The country's work force possesses technical skills, English language skills and other advantages that few countries can rival. Substantial investment in infrastructure and state-of-the-art facilities in cities such as Hyderabad have attracted companies, as well. And the country's IT boom has brought it closer than ever to the United States.


Bangalore-based Infosys, one of India's leading technology services firms, boasts a client list that shows the scope of outsourcing in the country: Accenture Ltd., Andrews Air Force Base, Avis Rent a Car System LLC, Ernst & Young LLP, Hewlett Packard Co., IBM Corp., Lockheed Martin Corp., the New York Board of Education, the U.S. Army, the U.S. Navy and the Women's Sports Foundation.

But companies considering outsourcing in India need to look hard at the special challenges and plan accordingly, experts say. Obstacles are created by distance, culture, and language, not to mention the far-reaching social and economic changes taking place in Bangalore and other parts of India, where the outsourcing trend has meant much more than just new jobs.

To begin at the bottom line, the savings from offshoring to India are generally far less than they would seem to be at first blush. Wages in India may be lower, but they are rising and many other factors are involved.

Cynthia Kroll, a senior economist at the Fisher Center for Real Estate and Urban Economics at UC-Berkeley's Haas School of Business, has studied the offshore outsourcing trend.
She says companies may see that Indian programmers, for instance, make only one-fifth of the wages of their Bay Area counterparts, but the ultimate savings may be only 30 percent, not 80 percent.

Companies sometimes base their initial cost assessments on wages at the offshore location at the time. But, Kroll says, those firms find that savings shrink as wages rise. And reports show that rising wages have become the norm in India's outsourcing centers.

Next, companies usually need more managers and programmers for IT operations for the same jobs in India because of the distance and training required, adding substantially to the cost.

Companies also need to think about the learning curve, Kroll says. There is more to the process than just giving the assignment to a talented individual. There are reasons why tech activities tend to congregate in one place, as they have in the Bay Area.

This has been echoed by IT workers. Development advances often come from informal conversations in the United States - quite differently from other countries. Are the best ideas carefully formulated through an official process and chain of command, or do they spring up in spontaneous discussions around the water cooler?

Thursday, December 6, 2007

Retention is directly proportional to the Organization Culture

Retention is directly proportional to the Organization Culture, so Organisations need to make sure that it has a conducive culture for employees to operate. Here are some interesting Retention Tools which I came across-
1. Offer fair and competitive salaries. Fair compensation alone does not guarantee employee loyalty, but offering below-market wages makes it much more likely that employees will look for work elsewhere. In fact, research shows that if incomes lag behind comparable jobs at a company across town by more than 10 percent, workers are likely to bolt. To retain workers, conduct regular reviews of the salaries you offer for all job titles — entry-level, experienced staff and supervisory-level. Compare your department's salaries with statistically reliable averages. If there are significant discrepancies, you probably should consider making adjustments to ensure that you are in line with the marketplace.
2. Remember that benefits are important too. Although benefits are not a key reason why employees stick with a company, the benefits you offer can't be markedly worse than those offered by your competitors
3. Train your front-line supervisors, managers and administrators. It can't be said often enough: People stay or leave because of their bosses, not their companies. A good employee/manager relationship is critical to employee satisfaction and retention. Make sure your managers aren't driving technologists away. Give them the training they need to develop good supervisory and people-management skills.
4. Clearly define roles and responsibilities. Develop a formal job description for each title or position in your department. Make sure your employees know what is expected of them every day, what types of decisions they are allowed to make on their own, and to whom they are supposed to report.
5. Provide adequate advancement opportunities. To foster employee loyalty, implement a career ladder and make sure employees know what they must do to earn a promotion. Conduct regular performance reviews to identify employees' strengths and weaknesses, and help them improve in areas that will lead to job advancement. A clear professional development plan gives employees an incentive to stick around.
6. Offer retention bonuses instead of sign-on bonuses. Worker longevity typically is rewarded with an annual raise and additional vacation time after three, five or 10 years. But why not offer other seniority-based rewards such as a paid membership in the employee's professional association after one year, a paid membership to a local gym after two years, and full reimbursement for the cost of the employee's uniforms after three years? Retention packages also could be designed to raise the salaries of technologists who become credentialed in additional specialty areas, obtain additional education or take on more responsibility. Sign-on bonuses encourage technologists to skip from job to job, while retention packages offer incentives for staying.
7. Make someone accountable for retention. Measure your turnover rate and hold someone (maybe you!) responsible for reducing it. In too many workplaces, no one is held accountable when employees leave, so nothing is done to encourage retention.
8. Conduct employee satisfaction surveys. You won't know what's wrong ... or what's right … unless you ask. To check the pulse of your workplace, conduct anonymous employee satisfaction surveys on a regular basis. One idea: Ask employees what they want more of and what they want less of.
9. Foster an environment of teamwork. It takes effort to build an effective team, but the result is greater productivity, better use of resources, improved customer service and increased morale. Here are a few ideas to foster a team environment in your department: • Make sure everyone understands the department's purpose, mission or goal. • Encourage discussion, participation and the sharing of ideas. • Rotate leadership responsibilities depending on your employees' abilities and the needs of the team. • Involve employees in decisions; ask them to help make decisions through consensus and collaboration. • Encourage team members to show appreciation to their colleagues for superior performance or achievement.
10. Reduce the paperwork burden. If your technologists spend nearly as much time filling out paperwork, it's time for a change. Paperwork pressures can add to the stress and burnout that employees feel. Eliminate unnecessary paperwork; convert more paperwork to an electronic format; and hire non-tech administrative staff to take over as much of the paperwork burden as is allowed under legal or regulatory restrictions.
11. Make room for fun. Celebrate successes and recognize when milestones are reached. Potluck lunches, birthday parties, employee picnics and creative contests will help remind people why your company is a great place to work.
12. Write a mission statement for your department. Everyone wants to feel that they are working toward a meaningful, worthwhile goal. Work with your staff to develop a departmental mission statement, and then publicly post it for everyone to see. Make sure employees understand how their contribution is important.
13. Provide a variety of assignments. Identify your employees' talents and then encourage them to stretch their abilities into new areas. Do you have a great "teacher" on staff? Encourage him/ her to lead an in-service or present a poster session on an interesting case. Have someone who likes planning and coordinating events? Ask him to organize a departmental open house. Know a good critical-thinker? Ask him/ her to work with a vendor to customize applications training on a new piece of equipment. A variety of challenging assignments helps keep the workplace stimulating.
14. Communicate openly. Employees are more loyal to a company when they believe managers keep them informed about key issues. Is a corporate merger in the works? Is a major expansion on the horizon? Your employees would rather hear it from you than from the evening newscast. It is nearly impossible for a manager to "over-communicate."
15. Encourage learning. Create opportunities for your technologists to grow and learn. Reimburse them for CE courses, seminars and professional meetings; discuss recent journal articles with them; ask them to research a new scheduling method for the department. Encourage every employee to learn at least one new thing every week, and you'll create a work force that is excited, motivated and committed.
16. Be flexible. Today's employees have many commitments outside their job, often including responsibility for children, aging parents, chronic health conditions and other issues. They will be loyal to workplaces that make their lives more convenient by offering on-site childcare centers, on-site hair styling and dry cleaning, flexible work hours, part-time positions, job-sharing or similar practices. For example, employees of school-age children might appreciate the option to work nine months a year and have the summers off to be with their children.
17. Develop an effective orientation program. Implement a formal orientation program that's at least three weeks long and includes a thorough overview of every area of your department and an introduction to other departments. Assign a senior staff member to act as a mentor to the new employee throughout the orientation period. Develop a checklist of topics that need to be covered and check in with the new employee at the end of the orientation period to ensure that all topics were adequately addressed.
18. Give people the best equipment and supplies possible. No one wants to work with equipment that's old or constantly breaking down. Ensure that your equipment is properly maintained, and regularly upgrade machinery, computers and software. In addition, provide employees with the highest quality supplies you can afford. Cheap, leaky pens may seem like a small thing, but they can add to employees' overall stress level.
19. Show your employees that you value them. Recognize outstanding achievements promptly and publicly, but also take time to comment on the many small contributions your staff makes every day to the organization's mission. Don't forget — these are the people who make you look good!